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Thursday, November 19, 2015
New and Improved Online Payment Options

Register Online for Your Electronic Transaction & Payment System (E-TAP)


Keeping customers informed is one of our main priorities.  With the Columbus Water Works website (www.cwwga.org) new and improved online  e-TAP bill payment system, customers can pay bills online, when it is convenient. You can also manage your account and keep track of water use and account activity for up to 13 months all from your computer, tablet or smart phone.  e-TAP is designed to save you time by allowing you to manage your payments when it is most convenient for you. If you have not already done so, please Register your online account by going to our website www.cwwga.org and click on Pay my bill online, and then follow the steps on the page.

The site is designed to help address the most common reasons for contacting your water services company. Here are some of the benefits available through 
e-TAP:

Benefits of the new design include:

  • Pay with Visa, MasterCard and Discover
  • Make a one-time payment without signing up for an Online account
  • Works great from your smart phone and tablet
Extras for registered Online account holders:

  • No water account number needed to sign in.
  • View and pay multiple accounts with one transaction.
  • View 13 months of payment and consumption history.
  • Securely save your payment method.
  • Schedule automatic payments from checking/savings account or credit card.
  • Receive an email, text or phone call when an auto payment has been made.
  • Request a due date extension
  • Receive an email reminder when your account has been billed
  • Customers will not be charged additional fees when making electronic payments.
Ask a Customer Representative for more information, call (706) 649-3400.

Thank you for being a valued Columbus Water Works customer.

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