Contact Us



Click here
to send inquiries to our Customer Service department.
Click here to send general correspondence. 

By Phone:
Main Office: (706) 649-3400
Customer Service: (706) 649-3400
  • Telephone customer service is available from 8:00 a.m. to 5:00 p.m. daily, except holidays and weekends
  • Lobby hours are 9:00a.m. to 5:00 p.m.daily, except holidays and weekends
  • Drive thru available 8:00 a.m. to 5:00 p.m. daily, except holidays and weekends

By Fax:
(706) 494-5223

Mailing Address:
Columbus Water Works
1421 Veterans Parkway
P.O. Box 1600
Columbus, Georgia 31902-1600