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Tuesday, July 23, 2019
Columbus Water Works, Keep Columbus Beautiful and the Muscogee County Sheriff’s Department are teaming up again, to hold another Grease Recycling and Pharmaceutical Disposal Event! On Saturday August 10, 2019 from 10 a.m. to 2 p.m., we will be at the Big Lots parking lot on Sidney Simon Boulevard and in our customer parking lot on Veterans Parkway collecting used cooking grease and old or unused medications. Please join us in our efforts to protect the environment by bringing your used cooking grease and old medications for recycling and proper disposal.

The recycling of old medications and used cooking grease are a part of our initiative to be good stewards of the environment. By collecting them, we help to prevent the clogging of sewer lines which can be costly as well as provide a supplemental power source for our wastewater treatment plant.

If you can’t make it to the event, there are also 11 stationary drop-off sites located throughout Columbus.  These sites are available 24-hours a day, 7 days a week for your convenience. Thank you for your assistance in keeping cooking grease out of the sewer lines.

Click here to learn more about the event.
Wednesday, July 10, 2019
Are you planning a landscaping project this summer?  If so, Columbus Water Works would like to remind our customers to make sure to have utility lines located before beginning any mechanized digging on your property.  Many utilities have their lines located underground.  If underground utility lines are not properly located before digging, you may be in store for an unpleasant surprise.   If utility lines are hit, you may cause harm to yourself, damage to the property and/ or impact the utility’s ability to provide services.  When a utility line is damaged and the lines were not marked, in accordance to state law, the person who damaged the line is responsible for repair costs. 

At Columbus Water Works, we locate our lines in 2 colors: blue and green.  The blue lines indicate a water line and the green a sewer line.  Other utilities use different colors.  
Utility Locate

Please remember to call before you dig! Just dial 811 or 1-800-282-4711 at least 48 hours before beginning your project to request a utility locate.

For more information on Utility Locates, please click here

Wednesday, June 26, 2019
Independence DayIndependence Day is a day to honor our ancestors’ courageous fight and the many men and women who continue to protect it. Their sacrifices allow us to be free. Many of our customers celebrate with backyard cookouts, picnics, family gatherings and community events. 

Columbus Water Works wishes you a Happy Independence Day. In recognition of this national holiday, we will be closing our offices on Thursday, July 4, 2019 and Friday, July 5, 2019. Our offices will reopen again on Monday, July 8, 2019.

If you need to make a payment on your account, you may pay online by visiting our website (www.cwwga.org) or call our automated payment system (1-855-748-1350). Please have your account number when making your payment. You may also use our overnight drop box located in our customer service parking lot at 1421 Veterans Parkway.

If you experience a water-related emergency during this time, please call 706-649-3400. Emergency Crews will be available.
Thursday, June 20, 2019
Summer KidsIf you’re a kid then summer time only means one thing- school is officially out! If you’re a parent, the summer months can be challenging as you try to figure out ways to keep your kids active and entertained. In this blog post, we’ll provide you with information on the best activities available for kids in the local area. From whitewater rafting and mad scientist experiments to wildlife survival classes, we’ve got you covered with everything you need to know to keep your kids active this summer.

Whitewater Rafting

Columbus, Georgia is home to a few of the largest rapids east of Colorado and the longest urban whitewater rafting course in the world. Two courses are available each day, the classic and the challenge course. The classic course, ran when the water is lower and the rapids are not as fast, is the perfect choice for the entire family.

Oxbow Meadows Environmental Learning Center

Oxbow Meadows offers plenty of activities for people of all ages throughout the year. The programs are ramped up during the summer when kids are out of school. This year Oxbow Meadows will offer several unique programs like Radical Reptiles, Nature Nuggets, and Kids vs Wild, all of which are sure to be entertaining for your kids. You can view the entire calendar of summer programs here.

Columbus Botanical Gardens

Similar to Oxbow Meadows, the Columbus Botanical Gardens is the place to be for children that love nature and enjoy having outdoor adventures. On Aug. 17, 2019, the Columbus Botanical Gardens will host a Butterfly Release event. More information about the Columbus Botanical Gardens and the Butterfly Release event is available here.

Coca-Cola Space Science Center

The Coca-Cola Space and Science Center offers regular programming throughout the year. Typical programs open to the public are Astronomy Nights, Comic Book & Toy Shows, and the recent Music Under the Dome Series. Periodically, the space center also hosts Astronaut visits!
With all of the summer activities available for kids, the only challenge you’ll face s finding somewhere to go!

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Wednesday, June 12, 2019
Hot weather has returned to Columbus and its bringing people down to the Chattahoochee River. Many Columbus residents spend weekday afternoons and weekends on the river to cool off and to have fun outdoors. Unfortunately, few people realize the dangers associated with swimming and other water sports such as kayaking and rafting.river safety We’ve provided a few tips below on how to stay safe in the river.

Here are seven tips for keeping safe while out on the river:

1.  Know the water temperature
Cold water can be hazardous. While it may be hot outside, water below the surface may be colder than the temperature outside. Keep the water temperature in mind, as the National Center for Cold Water Safety reports that hypothermia can set in quickly.

2.  Wear a life jacket
Inexperienced swimmers and small children should always wear life jackets around water. Experienced swimmers should also consider wearing life jackets when swimming in rivers as currents may be stronger than expected. According to Royal Life Saving, an average of 11 drownings take place every year during water-related activities in creeks and streams.

3.  Never swim alone
Swimming should always happen when a lifeguard is present in groups. Both the YMCA and Respect the River recommend swimming in groups or with a lifeguard present. Further notifying others that aren't with you of your swimming plans may also help to raise the alarm in the case of an emergency.

4.  Stay energized
Be sure to take snack breaks and stay hydrated while you’re actively swimming or rafting on the river. This way, you stay energized and alert and able to respond to any potential emergencies. 

5.  Know your limits
Be familiar with your limits. Swimming in a pool is different than swimming in open water. There may be fast currents or temperature changes in the water to account for. If you do not know your limits, think about starting slow and staying close to the shoreline.

6.  Wear protective equipment
When swimming, rafting or kayaking, wear protective equipment. Raft Masters recommends always wearing a helmet and life jacket when rafting. Life jackets are also recommended when swimming and kayaking as well.

7.  Avoid alcohol and drugs
Stay sober. When swimming or playing in open water, you'll need a clear head to respond to changes in the environment adequately. Alcohol dulls your senses and slows your reaction time, making it difficult to react to changes in the environment.

Now that you know more about staying safe around water; use these tips, and have a great summer!

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Wednesday, June 05, 2019
CCR 2019Quality drinking water is essential in nearly every aspect of life. As a part of the Safe Drinking Water Act, the U.S. Environmental Protection Agency (EPA) sets many water quality regulations to ensure every community has access to clean drinking water.  In addition to regulating the water treatment process and the quality of distributed drinking water, every water provider must provide an annual Consumer Confidence Report (CCR) to every customer.

The CCR provides vital information about each community’s drinking water and is designed to give community members an understanding of their water quality. The information included in the CCR is the water source, possible contaminants, water quality test results for the previous calendar year, and educational health information.

Columbus Water Works (CWW) is mailing the annual CCR directly to all of our customers this week.  We are pleased to inform you that your drinking water quality is excellent and that CWW is in compliance with all state and federal guidelines for drinking water.  We are committed to delivering high-quality drinking water. We remain vigilant in meeting the challenges of source water protection, water conservation, and community education while continuing to provide safe drinking water to everyone in the community.

When you receive your copy of the 2018 CCR, please take a moment to review the report and see how your drinking water measures up to the regulations.  If you do not receive a copy or would like another copy, you may visit our main office, located at 1421 Veterans Parkway or visit www.cwwga.org to view a digital copy.

To view a digital copy of the 2018 Water Quality Report, click here.
Wednesday, May 29, 2019
hydThe temperature is heating up outside. It's essential to stay hydrated all year, but more so in the late spring and early summer when temperatures are rising. Staying hydrated does not have to be a time-consuming process. It is easy to incorporate water into your daily activities. Drinking fluids is critical to being healthy and helps to maintain the necessary functions of the human body. Every cell and organ in your body requires water to function. You can improve your overall health, and be on the path to wellness by drinking water and staying hydrated. Below, we have included five easy ways to stay hydrated this summer.

Keep a bottle of water

Carrying a reusable water bottle with you ensures that you that will have access to water. When the bottle is empty, simply refill it and take a sip to stay hydrated.

Eat water-rich foods

According to Nutrition News, food choices can account for 20 percent of your daily fluid intake. Many fruits and vegetables contain large amounts of water. Watermelons, strawberries, and tomatoes are just a few examples of foods rich in water. Luckily, these fruits are also in season during the summer and should not be too difficult to find in your local supermarket.

Opt for water at restaurants

You’ll have plenty of refreshment options available at restaurants. Choose water. Soft drinks and alcohol do a poor job hydrating your body. Drinking alcohol is known to lead to dehydration.

Hydrate with a frozen dessert

Eating frozen desserts, like homemade popsicles that blend fruit and water, are great ways to stay hydrated. You could also eat frozen desserts such as pudding and jello.

When you’re feeling hungry, drink water

Dehydration and thirst can sometimes be confused with hunger. Drinking water can help you feel full and keep you from overeating later.

These are only a few ways to stay hydrated during the summer and incorporate water into your day! Be creative and find more ways to stay hydrated this summer!

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Monday, May 20, 2019
Memorial Day 2019MD
Memorial Day is fast approaching, and our community has begun preparations for celebrations honoring the lives lost during times of war. Each national holiday has a history, and it is essential to understand that history to preserve its purpose.

Memorial Day used to be known as “Decoration Day.” In 1866, one year after the Civil War ended, communities would join together to decorate the graves of the fallen with flowers. Each community designated their day of remembrance. After World War 1, Decoration Day became Memorial Day to include fallen soldiers in every American War.

In 1971, Memorial Day became a national holiday that is celebrated on the last Monday of May. U.S. Congress also established a National Moment of Remembrance at 3 p.m. (local time) for all Americans to pause in an act of national unity for one minute.

On Memorial Day, as you pay tribute to the many lives lost during battle, please join us for a moment of silence at 3 p.m.

In observance of Memorial Day, Columbus Water Works’ offices will be closed on Monday, May 27, 2019. Emergency Crews will be available, if you have a leak or other water-related emergency, please call 706-649-3400.

For more information regarding Memorial Day, visit http://www.history.com/topics/holidays/memorial-day-history.

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Monday, May 06, 2019
The first Monday in May is Water Professionals Appreciation Day in Georgia. In 2015, Governor Deal along with other government officials approved this bill and signed it into law.  This day is designated to recognize water professionals of all levels, from lab analysts to operators and from engineers to consultants. Crews Working

Safe and reliable drinking water is essential to a community's health.  Access to safe drinking water impacts public health, fire protection, medical services, agriculture, and more.  The water professionals at Columbus Water Works have dedicated their careers to ensure that you have access to high-quality drinking water every time you turn on your tap. At the Columbus Water Works, we are proud to serve the residents of our community. We operate around the clock to provide our customers with clean drinking water and reliable services.  We take pride in our work and our role in supporting our local economy. 

In addition to our commitment to providing you with clean, safe drinking water, we also dispose of wastewater. Proper wastewater disposal includes safe and efficient collection and thorough wastewater treatment. Once treated, we can safely return this water to the river.  Returning cleaned wastewater to the river helps sustain this water resource for other communities downstream from Columbus, Preventative maintenance programGeorgia.

Thank you for trusting us to supply your drinking water!

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Wednesday, April 24, 2019
Repairing water leaks is very important to Columbus Water Works (CWW) and we value the community’s help with reporting leaks.

Customers are encouraged to check their plumbing and irrigation systems regularly to identify problems early and avoid an unexpected increase in their monthly billing. Even a small leak, such as a running toilet or a faulty irrigation sprinkler, can cause excessive and expensive water consumption. If you experience a leak on private property, eligible customers may contact our Customer Service department at 706.649.3400 for more information about a possible adjustment on their account.

If you are experiencing a water leak inside your home or office building or outside in the areas between the water meter and your home, please consult with a plumber as this is a leak on private property. If you don’t visually see a leak, you may notice a problem if your water bill is unusually high. In some cases, our meter maintenance personnel may detect a water leak while reading your meter. If so, a door hanger will be left at your residence to notify you of a potential problem.

When leaks are reported to us, we have a systematic process that we follow to ensure timely and proper repairs are made.

Once the report is received by our customer service staff, an onsite investigation will be scheduled for someone to check and verify the leak. (This is typically done within one Business day.) If the leak is determined to be located between the meter box and the street or if the leak is in a public area, CWW is responsible for the repair. If it is determined the leak is on the customer side of the water meter, the property owner will be responsible for finding and repairing the water leak on their property. CWW will notify the property owner if the leak is their responsibility.

The onsite investigation is used to determine the severity of the leak. Based upon the severity and the impact the leak has on the system and customers; leaks are classified into one of three categories for prioritizing and scheduling repairs:

Severity Level 1: emergency leaks: (typical repair time 1-2 days)
Severity Level 2: priority leaks (typical repair time of 5-7 days)
Severity Level 3: minor leaks: (typical 4 week repair time)

Emergency Leaks

Example of Emergency Leak
  • neighborhoods or businesses do not have water
  • property damage is occurring or has occurred
  • leak is deemed to be a hazard to the public
  • could cause major ice spots in the winter
  • customers have no or reduced water pressure or water flow




Priority Leaks


Example of Priority Leak
  • steady flow that causes attention, but is not causing any property damage
  • leak may appear to be large, due to the amount of water visible
  • leak is minor but could result in property damage if left unattended
  • surrounding customers have low water pressure




Minor Leaks

Example of Minor Leaks
  • not deemed hazardous to customers
  • not damaging property
  • leaking slowly
  • leak is small
  • leak is not causing any loss of water pressure to surrounding customers


Once the leak is prioritized, CWW will schedule a crew to repair the leak. CWW is required to call Georgia 811 “Call Before You Dig” for a utility locate before repair work can begin. CWW may also need to obtain a city permit for traffic control, depending on the location of the leak. In some instances, this process can take up to five business days to complete prior to our crews being able to make the repair. In the case of emergency repairs, both the city and 811 personnel work diligently with us to complete this process as quickly and safely as possible.

Please keep this in mind and know that we have staff working 24/7 on all infrastructure problems throughout our entire 2,183-mile system of sewer and water pipes. Our staff continuously work to mark leaks (with either a flag or line locate identifications) that have been reported and are scheduled for repairs.

We appreciate your patience and understanding as we work to address water leaks, to continue enhancing our response time and ensure clean, high-quality drinking water on its path to your home or business.

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Friday, April 12, 2019

Lawns

Spring is here! The spring season brings warm temperatures and longer days. This is a great time of the year to enjoy all that Mother Nature has to offer! Columbus Water Works has put together a few tips to help you care for your lawn this spring season. Keep these tips in mind as you go about watering your lawn for the best results.

  1. Water during early morning hours. Watering during the heat of the day or at night can actually harm your lawn.  “Scald” or “burn” damage occurs when hot sunlight hits water droplets that cling to leaves.  The tiny droplets imitate powerful, miniature magnifying glasses.  At night, cool, moist conditions create an ideal environment for lawn diseases to develop.

  2. Soak six inches into the grass. Water your lawn long enough to moisten the soil at least six inches down. To test whether or not your lawn needs a soaking, step on the grass.  If it springs back up, you don’t need to water.  If it stays flat, it’s time to water again.

  3. Use pulsating sprinklers. If you don’t have a built-in lawn sprinkling system, a sprinkling system is a good alternative for watering your lawn. Sprinkling system spray water horizontally in all directions. 

  4. Water new grass lightly. Relatively new lawns should be watered lightly. Unlike mature lawns, younger lawns have not had the chance to take root. Intense watering could potentially wash away new seeds.

  5. Delay regular lawn watering. Watering your lawn correctly is essential to good lawn health. Delaying lawn watering during the first cool weeks of spring encourages deeper rooting.

  6. Watch the clock or get a timer. Make sure you are watering your lawn responsibly. Overwatering or underwatering of your lawn can lead to undesirable results.  A timer will automatically shut off your sprinkler, which ensures that your lawn will get a proper watering.


Remember that outdoor watering is permitted daily from 4 p.m. to 10 a.m.

For more WaterSmart tipsvisit www.ConserveWaterGeorgia.net

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Wednesday, April 03, 2019

ar coverColumbus Water Works (CWW) is proud to share our annual report for 2018 “Water- the fuel of life.” Our 2018 Annual Report highlights our accomplishments and our commitment to our regional community. The report provides information on the crucial role CWW’s infrastructure plays in our community, an update on our environmental programs, our community partnerships, and a financial summary. Below you will find a short preview of the information in our 2018 Annual Report.

Our Community’s Veins – Infrastructure
The report starts with infrastructure- the veins of our community. CWW’s infrastructure plays a critical role in our city’s public health, safety, and economic well-being.  Additionally, our capital improvement plan, Automated Meteri Reading (AMR), and preventative maintenance programs allow us to maintain high-quality customer service levels at a competitive cost- ranking among the lowest in the region.

Our Community’s Vitality – Environment
Following infrastructure, we discuss the impact our environmental programs have on the community. Columbus Water Works is proud to have received two significant awards in 2018 which recognized our environmental protection programs. These programs include our Watershed Stewardship program and our Fats, Oil, and Grease (FOG) recycling program. The Watershed Stewardship program has improved the water and wildlife quality of 20 creeks in our community, and the FOG program continues to grow. We also achieved a rare accomplishment, by having the “Whitewater” section of the Chattahoochee River delisted from the Environmental Protection Agency’s (EPA) list of streams impaired by bacteria.

Our Community’s Heart - Partnerships

united wayBeing a part of the community we serve is a responsibility we value. We have pledged a strong commitment to our customers and the community. We work with schools; community groups, environmental groups, and non-profit organizations on projects that help educate and protect the environment. Organizations we work with include the United Way of the Chattahoochee Valley, Help the Hooch, Richards Middle School, and House of Heroes.



Our annual report is available for viewing here.


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Wednesday, March 20, 2019
Fix-a-Leak-Week at Market Days on Broad!svd

Columbus Water Works would like to invite you to stop by our Fix-a-Leak Week table on Saturday, March 23, 2019, from 9 a.m. to 12 p.m. at Market Days on Broad. We will be handing out information on the importance of detecting and fixing leaks to help you become a responsible water user and save money on your water bill. We will also be giving out free water leak detection kits (while supplies last) to assist you in your efforts to save water.

What’s Fix-a-Leak Week?

Fix-a-Leak Week is an annual event sponsored by the U.S. Environmental Protection Agency’s (EPA) WaterSense Program. Columbus Water Works is a proud partner of this program, committed to educating our cuinfographicstomers on the importance of finding small, often hidden leaks and repairing them in a timely manner.  Quick detection and repair of even the smallest leaks can help you save large amounts of water! For example, did you know that minor water leaks account for more than 1 trillion gallons of wasted water each year? One small, easy fix can save a lot of money and water, if repaired immediately.

To learn more, come see us Saturday at Market Days on Broad! For more information on WaterSense, its partners and other programs please visit: https://www3.epa.gov/waterse

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Monday, March 11, 2019
Untitled DocumentColumbus Water Works is a proud WaterSense Partner. As a WaterSense Partner, we participate in national events such as Fix-a-Leak week, which takes place during the third week of March every year.trans logo

What is WaterSense?

WaterSense is a voluntary partnership that is sponsored by the U.S. Environmental Protection Agency (EPA). The Water Sense Program includes a label that identifies water-efficient products. These labels can also be used as a resource to help save and conserve water. WaterSense works with manufacturers, retailers, distributors, homebuilders, irrigation professionals, and utilities. As of 2018, WaterSense has more than 1,738 organizational partners.

WaterSense Labeled Products

WaterSense has products available that promote smarter water and energy use. These products are backed by an independent, third-party certification and meet EPA specifications for water efficiency and performance. You can find WaterSense labels on toilets, shower heads, faucets, and sprinklers. WaterSense can make a difference in the amount of water used. Per the WaterSense website, since 2016 the program has saved 2.1 trillion gallons of water in the United States. In addition to saving water, WaterSense products helped users save 284 billion kilowatts of electricity in 2016.

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Test Your WaterSense

The EPA has a test your WaterSense game. You can play it here.
More information about the Water Sense program and how you can participate is available here.

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Wednesday, February 27, 2019
UAV PlantOur New Unmanned Aircraft System
Columbus Water Works (CWW) has recently launched a new program designed to improve efficiency, crew safety, and infrastructure maintenance.  This new UAS (Unmanned Aircraft System) program will be used for leak detection, routine facility inspections, time-lapse photography and more. 

Over recent years, our industry has had dramatic advances in UAS technology.  CWW performed an evaluation of the benefits and requirements of this technology before joining the elite group of utilities across the country that are currently using UAS programs to improve their operations.

Step One
The first step was to determine the benefits.  Through this evaluation, we identified several beneficial applications for the UAS.  One example is facility and infrastructure inspections.  With the launch of the UAS program the need to climb tanks for routine inspections will be minimal.  One routine inspection that once took hours, now takes less than 30 minutes to accomplish, with no one ever leaving the ground. Minimizing staff exposure to potential risks is a large benefit to CWW.  Using a UAS for the inspection also provides a digital record of each inspection. Condition information from the inspections help prioritize repair and maintenance tasks.  After evaluating the benefits, we concluded that this is a valuable addition to our operations.

Step Two
The next step was to ensure we met all the requirements of using the UAS technology.  Companies with a UAS program are required to have certified pilots to fly the UAS and may need to acquire permission for various fly zones.  CWW identified two (2) staff members to complete the rigorous Federal Aviation Administration (FAA) UASuav d pilot program and pass the FAA Part 107 pilot exam.  This process includes thorough understanding of FAA regulations, local and federal privacy laws and operation of the UAS.  In addition to the FAA requirements, CWW has implemented additional protocols within the program.

Now that the evaluation of program benefits and regulatory requirements has been completed, you may see our FAA certified UAS pilots around town working on projects.  Our employees will have their Photo ID badge and a copy of their certification paperwork with them.  If you have additional questions about this program, please email UAVP@cwwga.org.

For additional information about CWW’s UAS Program or if you have any comments or concerns, please contact Victoria Barrett at vbarrett@cwwga.org or 706-649-3476.

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Wednesday, February 20, 2019

flushing toiletDid you know that flushing the wrong things down your toilet or pouring them down your drain can be extremely costly and cause damage to your home, neighborhood, and city? Keep reading to find out how…

Flushing the wrong items
Every time you use your toilet, shower, washing machine, garbage disposal or dishwasher, wastewater leaves your home through pipes that connect to the Columbus Water Works’ sewer system. When the wrong items are flushed or poured down your drain, it can cause sewer backup in your home; sewer releases into the environment and damages the sewer system. This would have a major impact on many and cost us all a great deal of money to repair the damage.

How to keep your pipes clog-free
So, what can you do to help prevent this from happening? You can be mindful of what you flush down your toilet, pour down your drain and take responsibility with us to protect our sewer system. Below is a list of products that should not be flushed (nor poured), because they do not dissolve in your drains and clog pipes and pumps.

Items you should never flush

  • Paper Towels
  • Disinfecting Wipes/Baby Diapers
  • Hypodermic needles
  • Cigarettes
  • Disposable Wipes/Products
  • Animal Litter
  • Food Products
  • Mop Refills
  • Dental Floss
  • Feminine Hygiene products
  • Bandages

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Wednesday, February 06, 2019

q2

Having Access to Clean Drinking Water
The water cycle and the life cycle are one. Water is easy to forget living in the United States where it is readily available.  In the United States, the water is merely there. When you take a shower, wash dishes, or fill a glass- the water is available. With this convenience, we forget about how the water got there and use it. However, should a situation like a natural disaster impact the availability of drinking water, the previous convenience becomes well known. The availability of drinking water becomes a problem. For engineers, city managers, and farmers, water is a constant problem that needs solving; for others not so much.
drinking water glass

The Value of Water

To put the value of clean drinking water into perspective, a single bottle of water cost $1.78 on average. For the same price, you could also get 8,354 12-ounce glasses of water right from your tap. Should tap water ever be priced as equally as bottled the water the increase in cost for such a necessary resource would be significant.

Once factoring in the amount of water used in transportation, agriculture, and manufacturing the value of water becomes comparable. For transportation it takes almost 13 gallons of water to make a single gallon of gasoline, one slice of bread requires 11 gallons, and one ton of steel requires 62,600 gallons of water.


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The costs of gasoline, bread, and steel are matchless when compared to the benefits of water. Water is the fuel behind economic development, public health, fire protection, and quality of life.


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Wednesday, January 23, 2019
Low income creditEffective January 2007, the Board of Water Commissioners implemented a Low Income Credit Program for income-eligible residential customers. This program is in response to feedback we received from our customers and changes in the economic environment which have impacted our low-income customers.

How does the program work?
For eligible customers, the program provides a monthly $7.50 credit. The credit is consistent with the City’s current residential garbage rate program that provides qualified customers with a 25 percent credit, rounded to the nearest dime on their garbage collection fee.

How Do I Know If I Qualify?
To qualify for the low-income credit program you need to:
  1. Have a residential account in your name with the Columbus Water Works, and;
  2. Meet the U.S. Department of Health and Human Services poverty guidelines for household size and income as established and published each calendar year in the Federal Register.

How Do I Apply?
If you currently receive the reduced garbage your water bill will automatically be adjusted to reflect the credit. If you are not currently receiving the reduced garbage rate, please contact the Citizen’s Service Center by calling 311 or 706-653-4000 to request enrollment. When applying for the program, please make sure all documentation is submitted. Incomplete applications cannot be processed. Customers who are enrolled in the program are required to recertify eligibility every two years. Please contact Citizen’s Services Center for important deadlines associated with this process.

More information on these guidelines is available here: https://aspe.hhs.gov/poverty-guidelines

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Wednesday, January 16, 2019
mlk“I have a dream that my four little children will one day live in a nation where they will not be judged by the color of their skin, but by the content of their character…” Fifty-five years ago Dr. Martin Luther King envisioned a future where all, regardless of race, were equal. As a prominent civil rights leader, Dr. King led a nonviolent protest to achieve genuine racial equality. During the 13 years of his leadership over the Civil Rights Movement, using the power of words and nonviolent actions, African Americans were able to achieve the progress needed for true racial equality. The King Center regards Dr. King as one of the greatest nonviolent leaders in world history. To achieve such status Dr. King drew inspiration from the Christian faith and the teachings of Mahatma Gandhi. Regardless of color or creed, Dr. Martin Luther King led peaceful- nonviolent campaigns to support equality.

Dr. King has authored some of the most acclaimed writings in the English language, such as the “I Have a Dream” speech and the “Letter from a Birmingham Jail”.  His accomplishments are taught in English and History classes nationwide. Alongside these accomplishments, Dr. King is the only non-president to have a national holiday dedicated in his remembrance.  In remembrance of Dr. King and his legacy, let’s love one another regardless of our differences. Let’s unite as Americans in declaration of equality and justice for all.

Columbus Water Works wishes you well as you celebrate this important day. In honor of Dr. King, our offices will be closed on Monday, Jan. 21, 2019. Emergency Crews are available; if you have a leak or other water related emergency, please call 706-649-3400.

To learn more about Dr. Martin Luther King Jr. and his efforts to bring change during the Civil Rights Movement, visit http://www.history.com/topics/black-history/martin-luther-king-jr

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Friday, January 11, 2019
Every year we start a new year’s resolution.  We make goals and make plans to help make the next year better than the last.  Sadly, most of us stop pushing to meet our new goal within a few weeks of the New Year.  Are you one of the many who have already abandoned your resolution?  If so, it’s not too late to create a new one that is perhaps simpler than you might think.
Glass of water

Try drinking more water each day instead of sugary drinks.  Proper hydration can have significant benefits to your health such as improved kidney function, clearer skin and even weight loss.  Since our body is made up of approximately 60% water, it is vital that we maintain proper fluid balance for our health. Our bodies need water to flush out toxins, digest food, absorb nutrients, support organ function and more. 

So how much water do I need to drink?
There are several different theories on how much water a person should drink.  Some experts say drink when thirsty, while others have a formula: drink half your body weight in ounces of water every day. Ultimately, we need to find the right balance for our individual body.  One way to get started is to drink an 8 ounce glass of water when you wake up and 30 minutes before a big meal. Try to get in the habit of carrying a refillable water bottle with you at all times.  This way you will never be without something to drink.

What if you don’t like drinking plain water?
There are several ways you can add flavor to your water such as using flavor drops or soaking fruit in your water.  When you are adding fruit and other flavors to your water, be careful of added sugar content, especially if you have a medical condition affected by sugar.

Added Bonus!
Did you know that by replacing a sugary drink for tap water, you can even save money?  By carrying a refillable water bottle with you throughout the day, you will always have something available to drink.

This New Years resolution is sure to help you have a healthier 2019.
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