facebook icon youtube icon Loading
Thursday, April 08, 2021
Columbus Water Works (CWW) is proud to share our annual report for 2021 “More Than Water.” Our 2021 Annual Report highlights our commitment to providing our community with clean, safe drinking water during the COVID-19 pandemic. The report provides information on CWW’s Combined Sewer Treatment System 25th anniversary, COVID safety protocols for employees and transitioning to virtual programming. Below you will find a short preview of the information within our 2021 Annual Report. 

Combined Sewer Treatment System
The report begins with the celebration of CWW’s Combined Sewer Treatment System 25th anniversary. December 31, 2020 marked the 25th anniversary of Columbus’ investment of more than $100 million to construct a nationally recognized combined sewer treatment system. This system solved the issue of Combined Sewer Treatment Systems into our river and helped revitalize the downtown area. In 2020, the Columbus River Walk was awarded the People’s Choice Award from the American Association of State Highway and Transportation Officials. We are proud to be acknowledged for our treatment facilities in our community.

COVID Operational Changes
Next, we discussed the impact the COVID-19 pandemic had on our work environment. At Columbus Water Works, COVID-19 guidelines were put in place to protect our staff and our customers. CWW staff practiced social distancing procedures such as maintaining six feet apart while working, limiting the amount of staff in one vicinity and switching to virtual meetings. Every team member was properly temperature checked before entering the building, plexiglass barriers were installed and sanitation stations were placed throughout our offices. In addition, CWW staff were directed to remain at home under quarantine when feeling symptomatic. Our Laboratory Systems team continued to process an average of 8,100 water and wastewater analysis per month establishing properly regulated drinking water for our customers.

Going Virtual
Being a community partner is a responsibility we value. As with many other organizations, CWW had to learn a new approach to hosting community events and programming. In April 2020, we began holding our monthly Board meetings virtually and invited our customers to join us online. In addition, CWW held our annual United Way Campaign, as well as our first Town Hall meetings, virtually on YouTube. Going virtual challenged us to learn new skills that will allow us to become more efficient with our programming and partnerships in the future.

To view this year’s annual report click here.

Connect with us on Facebook!

   
Wednesday, March 31, 2021

As an organization, we are honored to support our community’s public health, safety, economic stability and environment.  Our dedicated staff works hard to deliver the best possible services, while also working to keep the rates affordable. 

On April 1, the majority of Columbus Water Works customers will incur a minimal increase of 3.75% adding between $1 and $3 to their monthly water bills. These funds will allow us to complete necessary upgrades on key areas of our infrastructure. By performing proper repairs, we can avoid paying emergency costs, which are typically three to five times higher than planned repairs.

As an additional measure to ease the financial burden on our low-income customers, we have increased our low-income credit by $1 bringing the total credit to $8.50 per month. This adjustment will offset a large portion of the rate increase.  If you would like to apply for the low-income credit program, you may call 706-653-4000 to request an application. 

Below are the answers to the most common questions we received about the upcoming rate increase:

Q: How much will this rate increase be?

A: The rate increase will be 3.75% across the board. In other words, the base charge and your usage rates will increase by 3.75%. The majority of our customers will see an approximate increase between $1 and $3 on their monthly water bill.

                The table below compares costs for new residential rates considering most common usages:

*Usage:

Current Rates: 

(Water and Sewer)

Rates as of April 1, 2021:

(Water and Sewer)

Invoice Increase:

(Water and Sewer)

3,000 gallons / 4 CCF

$34.22

$35.50

$1.28

4,500 gallons / 6 CCF

$48.52

$50.34

$1.82

6,000 gallons / 8 CCF

$58.90

$61.11

$2.21

* 748 gallons of water = 1 CCF (Centum Cubic Feet)

Q: How do I apply for the additional $1 credit on my bill?

A: If you are currently enrolled in our low-income credit program, you will automatically receive the additional credit.  If you are not enrolled in the program, you can apply for enrollment at any time, by calling 706-653-4000 to request an application.

Q: What if I need financial assistance and I do not qualify for the low-income credit program?

A: Columbus Water Works will work with you to establish payment arrangements, based on your situation.  There are also several other agencies who may be able to help.  United Way of the Chattahoochee Valley’s 211 hotline is a great source to connect you with available options. 

Q: Why does sewer cost so much more than water?

A: The treatment processes required to clean wastewater are a lot more complex than treating the river water to be safe for consumption. The treatment requires extensive processes and testing to ensure that we do not harm the environment when we return the water to the environment. These more complex treatment processes cost more to install, maintain and operate.

Q: Why do I pay for garbage collection on my water and sewer bill?

A: Columbus Water Works is a billing agent for the Columbus Consolidated Government’s garbage collection and yard waste pickup programs. This partnership was created to limit the operational costs to our community and eliminate the need for a separate billing system and support staff. For more information on garbage collection or yard waste pickup programs, please contact Columbus' Citizen Services by dialing 311 or by visiting https://www.columbusga.gov/311CitizenServices

Monday, March 22, 2021
Water is important to your home and family life, your livelihood, your cultural practices, your wellbeing, and your local environment. Unfortunately, today, water is under extreme threat from a growing population, increasing demands of agriculture and industry, and the worsening impacts of climate change. World Water Day was created by The United Nations General Assembly in 1993 to advocate the importance of sustainable management of freshwater resources.

World Water Day celebrates water and raises awareness for the 2.2 billion people living without access to safe water. The goal of this campaign is to come together and actively tackle the global water crisis.

The theme of World Water Day 2021 is valuing water. Under the theme of valuing water, the 2021 campaign is generating a global, public conversation on social media about how people value water for all its uses. The goal is to create a more comprehensive understanding of how water is valued by different people in different contexts.

The 2021 campaign takes a look at five different perspectives regarding the value of water.

The five perspectives for World Water Day 2021 are:
  • Valuing water sources – natural water resources and ecosystems.
  • Valuing water infrastructure – storage, treatment and supply.
  • Valuing water services – drinking water, sanitation and health services.
  • Valuing water as an input to production and socio-economic activity – food and agriculture, energy and industry, business and employment.
  • Valuing socio-cultural aspects of water – recreational, cultural and spiritual attributes.
World Water Day is full of events and campaigns you can take part in. To see options available near you, or for more information about World Water Day, click here.

Connect with us on Facebook!

 
Tuesday, March 16, 2021
Fix-a-Leak Week is an annual event sponsored by the U.S. Environmental Protection Agency’s (EPA) WaterSense Program. Columbus Water Works is a proud partner of this program, committed to educating our customers about the importance of finding small, often hidden leaks and repairing them in a timely manner.  Quick detection and repair of even the smallest leaks can help you save large amounts of water! For example, did you know that minor water leaks account for more than 1 trillion gallons of water waste each year? One small, easy fix can save a lot of money and water, if repaired immediately.

Fixing household leaks not only saves water but reduces water utility bills—by about 10 percent. Start saving today with three simple steps: Check. Twist. Replace.

1. Check
First, check your home for leaks. An easy way to start is to examine your water use. If it exceeds 12,000 gallons per month for a family of four, you probably have leaks. Search your home with eyes and ears open in order to find leaks, and don’t forget to check pipes and outdoor spigots. You can also detect silent toilet leaks, a common water-wasting culprit, by adding a few drops of food coloring to the toilet tank and waiting 10 minutes before flushing. If any color appears in the bowl during that time, your toilet has a leak. Visit www.epa.gov/watersense for do-it-yourself repair tips or contact a plumbing professional.

2. Twist
Apply pipe tape to ensure that plumbing fixture connections are sealed tight and give leaking faucets and showerheads a firm twist with a wrench. If you can’t stop those drops yourself, contact a plumbing professional.

3. Replace
When replacing a fixture, look for WaterSense labeled models, which use at least 20 percent less water and are independently certified. Replacing an old, inefficient showerhead with a WaterSense labeled model will shrink your household’s water footprint by 2,700 gallons annually. With less hot water passing through, WaterSense labeled showerheads can also save enough energy to power a television for a year.

To learn more about WaterSense and Fix a Leak Week visit https://www.epa.gov/watersense/fix-leak-week.

We encourage you to take the 10-minute leak challenge to test household leaks and potentially save you money.





   
Thursday, March 11, 2021

Columbus Water Works values our customers and works diligently to locate and repair water leaks in our community. When leaks are reported to us, we have a systematic process that we follow to ensure timely and proper repairs are made. Once our customer service staff receives a report, an onsite evaluation will be scheduled, typically within one business day, to check and verify the leak. If the leak is located in a public area or between your meter box and the street CWW is responsible for the repair. If the leak is on private property, located between your water meter and your residence, you will be responsible for finding and repairing the water leak. CWW will notify you if the leak is your responsibility.

During the onsite evaluation, the severity of the leak is determined. Leaks are classified into one of three categories based on their severity. CWW uses the categories to prioritize and schedule repairs.


Severity Level 1: Emergency leaks: (typical repair time 1-2 days)
Severity Level 2: Priority leaks: (typical repair time of 5-7 days)
Severity Level 3: Minor leaks: (typical 4-week repair time)


 Severity Level 1:

Emergency Leaks (pictured on the Left) take immediate priority and are typically repaired within 2 days. 

Instances of emergency leaks include: a leak that causes property damage, a leak that has been deemed hazardous to the public or a leak that causes a neighborhood to be without water.



 Severity Level 2:

Priority Leaks (pictured on the left) are of high priority and are typically repaired within 7 days. 

Instances of priority leaks include: a leak that is minor but could possibly result in property damage if left unattended and leaks that cause customers to have low water pressure.



 Severity Level 3: 

Minor Leaks (pictured on the left) are important to locate and fix within a timely manner and are typically repaired within 4 weeks. 

Instances of minor leaks include: slow leaks, small leaks and leaks that are not deemed a hazard to the public. 



CWW works around the clock to maintain all infrastructure areas throughout our 2,183-mile system of water and sewer pipes. 

We appreciate your patience and understanding as we work on addressing water leaks, enhancing our response time, and ensuring clean, high-quality drinking water to your home or business.

If you experience a leak, contact our Customer Service department by phone at 706-649-3400 or email at customerservice@cwwga.org.

For more information on finding small, household leaks, visit our Facebook page during Fix a Leak Week, taking place March 15-19.

Connect with us on Facebook

Thursday, March 04, 2021
Do you find yourself regularly spending money on bottled water each month because you feel it's a better choice than tap water?

If so, did you also know that bottled water is not regulated as strictly as tap water? 

Nearly every element of the public water treatment and delivery processes are regulated by the state and federal governments to ensure safe, quality drinking water for the community.

Why spend more on necessities, like water, that do not always guarantee the same high quality?

Let’s compare the cost shall we?

For $1.78 you can get one 20 oz bottle of water. For the same price, you could get 1,323 gallons of tap water.

Where would we be without tap water?

Every day, people turn on their faucets, with little thought to the water that flows out. We drink it, bathe in it, swim in it, and cook with it.

It's also required to produce all of the things used in your daily life such as clothes, food, electronics, and vehicles among other things.

Without it, life would look very different...
  • How would we clean fruits and veggies, dishes and clothes, water plants or wash cars?
  • How would we take a shower, wash our face or brush our teeth?
  • How would we flush our toilets?
It’s hard to beat the price on a service that delivers public health and quality of life.

Connect with us on Facebook to stay in the know.
Thursday, February 11, 2021

"History has shown us that courage can be contagious and hope can take on a life of its own."

– Michelle Obama.


The month of February highlights the achievements of black innovators and thought makers throughout history. Eugene BullardToday, people of all races and backgrounds are treated equally thanks to the sacrifices of those that came before them. As we celebrate the accomplishments of pioneers across the globe, we also celebrate our local heroes. Trailblazers like Eugene Bullard and Ma Rainey were both Columbus natives and made great contributions to the fight for equality. Let us remember those close to home that supported our freedom. 

Born on October 9, 1985, Eugene Bullard, pictured to the right, was one of the first African-American military pilots. In his youth, he made several attempts to run away from home in a quest for freedom. At the age of 11, Eugene finally escaped from his southern home. Bullard spent the next couple of years travelling the globe until he eventually made his way to France. Eugene enlisted in the French Foreign Legion and served with the 170th Infantry Regiment and fought in the Battle of Verdun. In 1916, he entered the Aéronautique Militaire and begun flight training.

During his lifetime, the French showered Bullard with honors and he was one of three men chosen to relight the everlasting flame at the Tomb of the Unknown Soldier in Paris. It was said that Eugene was more comfortable with the customs of the French democracy because it influenced the minds of both black and white Americans and helped them all act like brothers. 


A Columbus native, Ma Rainey, pictured to the left, was often called the” Mother of Blues”. Born on April 26, 1886, Rainey was recognized as the first great professional blues vocalist. During her youth, she made her first public appearance at the Springer Opera House in Columbus, Georgia. Rainey performed and toured with her husband, William Rainey, as a song and dance team.

She successfully bridged the divide between cabaret-style shows that catered largely to white audiences and authentic black folk music. Rainey’s performances offered white people a glimpse into black culture. In 2007, a small museum opened in a house that she had built in Columbus for her mother that the public can openly visit. In addition, Netflix released a movie in late 2020 about her life called “Ma Rainey’s Black Bottom. 

We hope that during the month of February, you chose to reflect on the meaning of justice and equality and become proud of the progress we’ve made as humankind.

For more information on Black History Month, visit http://www.africanamericanhistorymonth.gov .


Connect with us on Facebook!

 


   
Friday, February 05, 2021
Columbus Water Works takes our customer's security very seriously. We’re aware that as the tax season approaches, the number of scams, unfortunately tend to rise. With this in mind, we want to provide you with a few ways that can help you safely identify a CWW employee and avoid potential fraud.

Below, we have provided key signs to indicate whether or not you are really dealing with a CWW employee. 

All CWW employees have a Photo ID badge identifying their name and employee number. If you are uncertain of a person’s validity, please ask to see their badge. If you are still unsure, please call 706-649-3400 and a customer service representative will assist you.

If there is work being done near your home, a CWW employee may knock on your door to notify you of the work and any disruptions to service. Otherwise, employees will only come to your home if prior arrangements have been made.

CWW employees will not come to your home asking for personal information or money.
CWW does not contact customers asking them to make immediate payments over the phone to avoid disconnection of services.

If you receive a phone call from someone claiming to work at CWW asking for immediate payment on your account, please report the issue to the Columbus Police Department.

Columbus Water Works values your safety!

Connect with us on Facebook

Wednesday, January 13, 2021
Our lives begin to end the day we become silent about things that matter – Dr. Martin Luther King Jr.

Dr. King firmly believed in and advocated for equal rights among all races. He gained significant recognition during the March on Washington on August 28, 1963, while delivering his notable "I Have A Dream Speech”. Dr. King believed that love was a stronger force than hatred and made it his mission to spread the power of love and acceptance. King inspired hope within those around him that one day people of any race could join hands as one.

Martin Luther King Jr. believed in using nonviolent practices to create peace within the community and was one of the first civil-rights activists in the 1960's that orchestrated nonviolent protests. He arranged boycotts, sit-ins, and marches to safely and effectively improve the quality of life for African Americans in the United States.

Let us remember Martin Luther King Jr. for the vision he worked towards, and come together to love and respect each other regardless of our differences. To learn more or get involved with Columbus’ MLK Day of Service, click here

In recognition of the holiday, our offices will be closed on Monday, January 18, 2021. If you experience a water related emergency, please call 706-649-3400.
Emergency crews will be available.

Please connect with us on Facebook!
Monday, January 04, 2021
It’s a new year and with it comes the chance for a new start. No one anticipated a global pandemic, having to isolate themselves or having to work from home. However, many of us had to change the way we conducted our lives. For many of us, it forced us to slow down and take a look at ourselves. Though 2020 was a hard year, it brought us together as a community and gave us the opportunity to be there for one another. We were able to discover new parts of ourselves and to learn to be grateful for all that we have. In the upcoming year, we challenge you to think about how you can have a better 2021. Below we’ve compiled a few ways to help you create a better year.

1.  Set aside time for yourself. A major lesson many of us learned last year is that we valued productivity over self-care. It’s important to make time to recharge and to take care of your well-being so that you can be the best version of yourself. Try setting aside a certain time of day or a certain amount of time each day meant only for you.

2.  Make realistic, attainable goals and start small. Have you been thinking about losing weight, waking up earlier or trying a new hobby? 2020 taught us that we have resilience and that we can get through anything. Set small tasks that you know you can accomplish and the move on to bigger goals once you’re ready.

3.  Make connections. No one can do anything alone and it’s important to have a support system. We learned last year to be grateful for the people in our lives and now is the perfect time to show those you love that you care.

4.  Exercise. We know that exercise is always at the top of the list when mentioning things to do differently in the upcoming year—and for good reason. When we take the time to engage in physical activity, we release hormones that provide a positive boost in our mood. Don’t forget to keep a water bottle handy to stay hydrated.
Whatever you chose to do this year, keep a positive mindset. Think positive and the rest will follow.


 
Friday, December 18, 2020

It’s time for turkey, ham and tons of desert. The holiday season has finally arrived and that means food, food and more food. Now is the perfect time to come together with all of your family and friends and get in the kitchen. Finding a good holiday recipe last minute can be a headache. Below, are three easy recipes that you can make this holiday. Grab your apron and ladle and let’s get cooking.

Pull – Apart Christmas Tree

1 lb. refrigerated pizza dough

Egg wash (1 egg whisked with 1 tbsp water)

7 mozzarella sticks

1/4 c. melted butter

1/2 c. finely grated Parmesan

1 tbsp. Thinly sliced basil

1 tbsp. chopped parsley

1 tbsp. chopped rosemary

Marinara, warmed (for serving)

DIRECTIONS

Preheat oven to 450°. Line a large baking sheet with parchment paper. Cut mozzarella sticks into 1” pieces and set aside.

On a floured surface, divide pizza dough into two pieces. Stretch and roll each piece of dough into a long rectangle, then cut dough into 2” squares (you’ll need 33 total).

Wrap a dough square around each piece of mozzarella, forming a tightly sealed ball. Place balls seam-side down on the baking sheet in the shape of a Christmas tree (they should be touching). Brush egg wash on dough balls and bake until golden, 15 to 20 minutes.

Meanwhile, whisk together melted butter, Parmesan and herbs. Brush on baked pizza balls. Serve warm with marinara for dipping.

Bacon Wrapped Turkey  

1 (11-lb.) turkey, neck and giblets removed

1 large red onion, cut into large wedges

1 bunch thyme

1 bunch rosemary

1/2 c. (1 stick) melted butter

1 tsp. chili powder

1 tsp. kosher salt

1/2 tsp. garlic powder

1/2 tsp. paprika

1 lb. bacon

DIRECTIONS

Preheat oven to 375°. Stuff cavity with onion, thyme, and rosemary then tie legs together and tuck wings in.

In a medium bowl, stir together melted butter and seasonings. Brush turkey all over with butter mixture.

Place turkey in a roasting pan. Place strips of bacon on turkey and weave together.

Bake for 3 hours, or until an instant read thermometer inserted into the thigh registers 165°. Check after 2 hours and cover with foil if bacon gets too dark.

Baked Mac and Cheese 

1 lb. dried elbow pasta

1/2 cup unsalted butter

1/2 cup all purpose flour

1 1/2 cups whole milk

2 1/2 cups half and half

4 cups grated medium sharp cheddar cheese - divided (measured after grating)

2 cups grated Gruyere cheese - divided (measured after grating)

1/2 Tbsp. salt

1/2 tsp. black pepper

1/4 tsp. paprika

DIRECTIONS

Preheat oven to 325 degrees F and grease a 3 qt baking dish (9x13").  Set aside.

Bring a large pot of salted water to a boil.  When boiling, add dried pasta and cook 1 minute less than the package directs for al dente.  Drain and drizzle with a little bit of olive oil to keep from sticking.

While water is coming up to a boil, grate cheeses and toss together to mix, then divide into three piles.  Approximately 3 cups for the sauce, 1 1/2 cups for the inner layer, and 1 1/2 cups for the topping.

Melt butter in a large saucepan over MED heat.  Sprinkle in flour and whisk to combine.  Mixture will look like very wet sand.  Cook for approximately 1 minute, whisking often.  Slowly pour in about 2 cups or so of the milk/half and half, while whisking constantly, until smooth.  Slowly pour in the remaining milk/half and half, while whisking constantly, until combined and smooth.

Continue to heat over MED heat, whisking very often, until thickened to a very thick consistency.  It should almost be the consistency of a semi thinned out condensed soup.

Remove from the heat and stir in spices and 1 1/2 cups of the cheeses, stirring to melt and combine.  Stir in another 1 1/2 cups of cheese, and stir until completely melted and smooth.

In a large mixing bowl, combine drained pasta with cheese sauce, stirring to combine fully.  Pour half of the pasta mixture into the prepared baking dish.  Top with 1 1/2 cups of grated cheeses, then top that with the remaining pasta mixture.

Sprinkle the top with the last 1 1/2 cups of cheese and bake for 15 minutes, until cheesy is bubbly and lightly golden brown. 

Happy Cooking!
Thursday, December 10, 2020
The Columbus Water Works has a long history of being a responsible community partner. This month marks the 25th anniversary of our investment of more than $100 million to construct a nationally recognized combined sewer overflow (CSO) control program that continues to protect our community and the Chattahoochee River today.

The combined system, located in an older section of town covering about 2% of the land area of Columbus, removes debris and treats stormwater before discharging to the river. The system has significantly improved water quality in this part of the river – helping revitalize our downtown that now supports a beautiful Riverwalk and world-class whitewater rafting amenities attracting thousands of visitors each year.

Today (December 10th, 2020) we are filing an appeal to the state’s Environmental Protection Division (EPD) revised permit for the CSO system which adds costly and unnecessary requirements. This appeal is limited to the CSO system permit and not related to the quality of the drinking water that we provide. The river water quality through Columbus meets regulatory standards.

The EPD permit changes would force our customers to invest millions more with no real benefit to the river quality – placing an unfair burden on our community at a time when we’re already facing financial challenges from the pandemic. If the appeal is successful for Columbus, the river will continue to be of high quality at no additional costs. If unsuccessful, substantial costs will be incurred by our customers to “fix a problem that doesn’t exist.”

The Columbus Water Works team has collected and tested thousands of water samples on our CSO system, including eight years of monitoring the middle stretch of the river in Columbus. This proactive approach (above and beyond state and federal requirements) prompted the EPD and EPA in recent years to remove our section of the river from its list of surface water bodies impaired by pollutants, meaning it is no longer impaired by bacteria. Nothing has changed to warrant additional requirements on our CSO permit.

While we can’t support the permit changes, we remain a strong community partner in protecting the quality of our river and doing our part as responsible stewards of the environment and community resources. For us, it’s personal. Our employees and families live and work here.

We’re proud of our important role providing vital services that support the quality of life we all enjoy.

Click Here To View The Chattahoochee River Quality FAQs

Please follow us on our Facebook page for updates and additional information about the Columbus Water Works.
The holidays are a joyful time for friends and family to show how much they love and appreciate one another. Lights are hung, dinner is prepared and holiday spirit fills the air. This season is a time to come together and not only receive blessings, but to give to those less fortunate. While celebrating with your friends and family, please remember this year has been extremely difficult for us all due to COVID-19. The smallest act of kindness can make a huge difference. Here are some ways you can safely be of service to others this season: 

Become a virtual volunteer
Due to safety precautions regarding COVID-19, organizations have started virtual volunteer programs. United Way of the Chattahoochee Valley has several virtual volunteer opportunities available this holiday.

Opportunities include writing encouragement cards for hospice patients and donating supplies to women’s shelters. Volunteer by clicking here or dialing 211.

Help those at risk with their holiday shopping
As we all know, shopping this season will look a little different. Not everyone feels comfortable shopping in large crowds due to the pandemic, especially those with underlying health conditions. One way to be of service to those in need is to help them with their holiday shopping. Offer to help someone in need and provide non-contact options such as an agreed drop-off location.

Donate to a local organization.
One of the best gifts you can give during this time of year is donating your time and money to support your local community. Here are a few organizations that you can donate to this holiday season:
The Coronavirus Response Fund
The Salvation Army
Toys for Tots
United Way of the Chattahoochee Valley
Feeding the Valley Food Bank
Habitat for Humanity
Open Door Community House

Whatever you do to help someone in need this holiday season can truly make a difference. Making a difference in someone else’s life may just be the best gift you get yourself this year!

As a special reminder: save your holiday cooking grease and bring it to one of our eleven drop off locations or to our Grease Recycling and Pharmaceutical Disposal event on Jan 9, 2021! For details, click here.

Columbus Water Works wishes you a Merry Christmas and a Happy New Year!
In recognition of the holidays, our offices will be closed on Thursday, December 24 and Friday, December 25, 2020 and Friday, January 1, 2021. 
If you experience a water related emergency during this time, please call 706-649-3400. Emergency crews will be available.

Connect with us on Facebook!
*https://www.facebook.com/events/3356867441107128
*https://www.facebook.com/ColumbusGAWaterWorks/
   
Thursday, December 03, 2020


The holidays are finally upon us, meaning social gatherings are at the forefront. This year, you may be thinking of ways to enjoy quality time, safely, with family and friends. Even though we’re in a pandemic this year, there are still a ton of events that you and your loved one’s can enjoy.

If you’re skeptical about leaving your house this holiday, there are still activities you can take advantage of at home. Here are a few local gatherings you can attend and some activities that you can partake in during the holidays. 

In Person Events

Fantasy in Lights, Callaway Gardens

Begins November 20, 2020

Treat your family to a fun tradition that’s filled with holiday cheer! It’s Christmas at Callaway, featuring Fantasy in Lights, one of National Geographic’s Top 10 Light Displays in the world. Do some Christmas shopping at the Christmas Village and ride through the dazzling illuminated forest.

To learn more, click here.

Candlelight Weekends, Warm Springs, GA

Until December 19, 2020

Come experience the magic of a hometown Christmas! Thousands of lights throughout the town will create an unforgettable holiday experience. Enjoy carolers, dancers, and musicians each Friday and Saturday, and bring the kids for pony rides and visits with Santa.

To learn more, click here.

Virtual Events

Virtual visits with Santa

Until Jan 7, 2021

Live from the North Pole...it’s Santa Claus! Enjoy exciting pre-session entertainment and a live virtual visit with Santa. For extra holiday fun, add Storytime with Santa or Mrs. Claus to your session.

To learn more, click here

At home activities

Have a scavenger hunt

Get the family together and have a scavenger hunt. Choose a theme and allow everyone to receive a prize. Below is a link to a downloadable scavenger hunt that you can complete with your friends and family!

Click here to download.

Make a holiday craft

Find a DIY craft online and have the whole family participate. A few suggestions for holiday crafts include making paper ornaments, painting wooden Christmas trees and making wreaths out of tulle. You can even get creative and make your own holiday DIY.

Watch a holiday movie

Pop popcorn, grab drinks and watch movies on the couch with family and friends. Even if you can’t be together in person, you and your loved ones can use Netflix’s extension Netflix Party to watch a movie virtually.

 Try a new holiday recipe

Try out a new recipe for the holidays or have each of your relatives bring something new to your holiday dinner this year.

However, you choose to celebrate the holiday this year, we hope that you consider your safety and the safety of your family. We wish you a happy holiday and a full stomach!

Let the holiday celebrations begin!

 

 

 

 

 

 

 


Monday, November 23, 2020

Columbus Water Works (CWW) cares about our customers and our community.  We understand that the COVID-19 Pandemic has been difficult on everyone and some may still be struggling financially. The feedback received from customers and City Council during our public meetings was to delay the increase due to this hardship in our community.  As a result, the CWW Board voted to postpone the rate increase until April 1, 2021.

This minimal increase of 3.75% will add between $1 and $3 to the majority of our residential customers’ monthly water bills. These funds will allow us to complete necessary upgrades on key areas of our infrastructure. By performing proper repairs, we can avoid paying emergency costs, which are typically three to five times higher than planned repairs.

As an additional measure to ease the financial burden on our low-income customers, we have increased our credit by $1 bringing the total low-income credit to $8.50 per month.  This adjustment will offset a large portion of the rate increase.  If you would like to apply for the low-income credit program, you may call 706-653-4000 to request an application. 

As an organization, we are honored to support our community’s public health, safety, economic stability and environment.  Our dedicated staff works hard to deliver the best possible services, while also working to keep the rates affordable. 

Below are the answers to the most common questions we received about the upcoming rate increase:

Q: How much will this rate increase be?

A: The rate increase will be 3.75% across the board. In other words, the base charge and your usage rates will increase by 3.75%.   The majority of our customers will see an approximate increase between $1 and $3 on their monthly water bill. Click here to see a full rate schedule.

                The table below shows the cost comparisons for the most common usage with the new rates:


Q: When will the increase go into effect?

A: Customer bills generated on or after April 1, 2021 will reflect the new rates.

Q: How do I apply for the additional $1 credit on my bill?

A: If you are currently enrolled in our low-income credit program, you will automatically receive the additional credit.  If you are not enrolled in the program, you can apply for enrollment at any time, by calling 706-653-4000 to request an application.

Q: What if I need financial assistance and I do not qualify for the low-income credit program?

A: Columbus Water Works will work with you to establish payment arrangements, based on your situation.  There are also several other agencies who may be able to help.  United Way of the Chattahoochee Valley’s 211 hotline is a great source to connect you with available options. Click here for more info

Q: Why does sewer cost so much more than water?

A: The treatment processes required to clean wastewater are a lot more complex than treating the river water to be safe for consumption. The treatment requires processes and extensive testing to ensure that we do not harm the environment when we return the water to the environment. These more complex treatment processes cost more to install, maintain and operate.

Q: Why do I pay for garbage collection on my water and sewer bill?

A: Columbus Consolidated Government and Columbus Water Works have partnered to limit the operational costs supported by our community. By including these costs in CWW bills, it prevents the need for a separate billing system, support staff, and other resources required for separate billing.

Please follow us on our Facebook page for updates and additional information about the Columbus Water Works.

Wednesday, November 18, 2020
Thanksgiving is just around the corner - cue the turkey and extended family members. This time of year, is usually a time for an abundance of food, dinner parties and watching the Macy’s Thanksgiving Day Parade with friends and family. The smell of honey ham, dressing, green beans, casseroles and so much more fill the air of every home. This holiday season is a time to show gratitude and to be thankful for all that we have. 

Unfortunately, Thanksgiving Day will be a little different this year. The effects of COVID-19 may be felt all around the world but there is still so much to be thankful for. We can still have a happy holiday this year by taking the proper precautions to make sure we remain as safe as possible. Here are a few ways to make this holiday both fun and safe for you and your family. 

Try a virtual Thanksgiving party

Of course, nothing can beat reuniting with your family in person. However, personal safety is of the upmost importance this year. Host a Zoom Thanksgiving dinner to spend time with your loved ones. Suggest a menu and have everyone prepare their own meal. You can even use apps to play virtual games or use Netflix’s Netflix Party extension to watch a holiday movie with your friends and family.

Host your Thanksgiving celebration outdoors

If you choose to be with your family in person during this holiday, try to host your party outside. Having your celebration outside allows for proper ventilation and a lower risk for the spread of germs. If you will be sharing an enclosed space with others, please consider wearing masks and be mindful of social distancing recommendations.

While celebrating this season with your friends and family, let's all take a moment to consider those among us who are less fortunate. This year has been challenging for many, and showing those in our community a little compassion can have a strong impact. 

Columbus Water Works wishes you a Happy Thanksgiving!

In recognition of Thanksgiving Day, Columbus Water Works will be closed on Thursday, November 26 and Friday, November 27. If you experience a water related emergency, please call 706-649-3400. Emergency crews will be available.

Connect with us on Facebook!

Friday, November 13, 2020


“Three things in human life are important: the first is to be kind; the second is to be kind; and the third is to be kind.” -Henry James


The word kindness is associated with warmth, humility and consideration. In honor of World Kindness Day, we challenge you to be kind on purpose. Established in 1998, World Kindness day, promotes kindness throughout the globe.

This is a day to reflect and think about what kindness means to you and your community. The year 2020 has been a year filled with uncertainty. However, small acts of kindness and consideration for others have helped us stay strong.

We have rallied together to make the best of this pandemic. Today, you can still be of help to your community.

Here are a few ways that you can show support to your local area.

  1. Pay for the person behind you in line.

  2. Volunteer for a cause

  3. Donate to a local charity

  4. Call a loved one and let them know how much you appreciate them

  5. Hold the door open for someone

  6. Give food to the homeless community

  7. Leave a big tip the next time you’re at restaurant

  8. Shop locally

  9. Most importantly, be kind to yourself!

Click here to follow the Kindness Movement.

Connect with us on Facebook and tag us to show us your acts of kindness!
Friday, November 06, 2020
Veterans Day 2020The American soldier plays a vital role in preserving both our nation’s freedom and our sense of security here at home and abroad. These brave men and women work tirelessly to ensure that we can continue to truly be called the "land of the free". Veterans day gives us an opportunity to show our appreciation and support for all that they do.

Originally called Armistice Day, Veterans Day was initially established in remembrance of the day the Allied Nations (the United States, France, Great Britain, Russia, and Italy) and their opponent Germany decided to temporarily end the hostilities between each other during World War I. 

Later, following the aftermath of World War II and the Korean War, Armistice Day was changed to Veteran’s Day to honor American veterans of all wars. President Dwight D. Eisenhower signed the legislation for the holiday on June 1, 1954. Today we continue to celebrate it on November 11 to pay tribute to that original event which took place on November 11, 1918 on the 11th hour.

At this time, Columbus Water Works would like to say thank you to all American soldiers who have fought and those who are currently fighting hard for our country. We appreciate your efforts, as well as your families support for you while you are dedicated to service.

On Wednesday, November 11, Columbus Water Works encourages you to thank a soldier for their service and remember the impact their sacrifices have made in your life.

From all of us at Columbus Water Works, “Thank you for your service, your sacrifices, and your bravery.”

Connect with us on Facebook!
Thursday, October 29, 2020
Town Hall Meeting 2020On Wednesday October 21st, Columbus Water Works hosted our very first Virtual Town Hall Meeting streamed live on YouTube.

It was an opportunity to discuss our upcoming 2021 rate strategy, how these funds are used, and why this funding matters to our community.

Here at CWW, we pride ourselves on delivering the best possible service to our customers, and a big part of that is making sure that our infrastructure is well maintained.

Sadly, the aging and normal wear and tear on our pipes, pumps, and plants is relentless. It's truly a never-ending process to stay one step ahead of the curve.

However, with the safety of both our water supply and environment on the line, we do not like to take chances. This is why being proactive with maintenance and upkeep is extremely important.

We work hard to try to keep costs down while still operating at the highest possible level. Taking into consideration that replacing failed infrastructure due to emergencies can be 3 to 5 times higher than normal, performing preventative maintenance is key to also staying cost effective.

Therefore, each year we review our financial plan to ensure our funding stays in line with the needs of maintaining the vast infrastructure needed to keep the water safe for us all.

The Town Hall Meetings give us an opportunity to lay out our proposal, as well as to get feedback directly from the community. We know that rate increases are never fun, but minimum annual rate increases help to keep costs consistent and prevent larger increases in the future. We've found that this makes it easier for our customers to budget for their water bills year to year.

We welcome feedback from the community, and we want our customers to have the chance to get their questions answered. So if you'd like more information about the upcoming rate strategy, or if you have a question you would like to ask, please join us at the next Town Hall meeting November 4th at 12pm.

Click here to join us live on YouTube

In order to submit your questions during the event, you will need to have a YouTube account.

If you DON’T have a YouTube account, here are 2 alternative ways to make sure your voice is heard:

1. Send an email with your questions to: contactus@cwwga.org
2. Send us your questions through Facebook Messenger.

All questions need to be sent by 5pm Nov. 3, so that we can make sure to get them in time for the event.

We look forward to seeing you there!

Follow us on Facebook for more info.


Friday, October 23, 2020
Happy Halloween 2020Thanks to the ongoing pandemic, Halloween may look a bit different this year. For many parents, the idea of sending their children to the houses of strangers to get candy may not seem like the best idea with Covid-19 still hanging around.

If you've ever been trick or treating in the past, then you'll be well aware of how hard maintaining any real social distancing can be. Finding alternative ways to enjoy the spooky holiday will help make sure kids still get to experience some fun.

Here are a few events happening around our area that the whole family can safely enjoy!

Drive Thru Spooktacular Trunk or Treat

Place: Columbus Civic Center
Date and Time: Oct. 24th, 5pm - 8pm

This will be a free event planned by the city as a safe alternative to traditional trick or treating. It will allow families to stay safely in the cars while they drive through what Columbus Consolidated Government is calling Glow of Lights. Treats will then be placed in the trucks as cars go through the procession.

For more info: https://www.facebook.com/events/320706822362695

Blessed Trinity Shrine Retreat

Place: Blessed Trinity Shrine Retreat Center
Date & Time: Oct. 29-31, 6pm - 8pm

A safe and family friendly drive thru event. Come enjoy the drive through the Blessed Trinity Shrine Retreat Center where you'll be able to guess the movie, play trivia, and get candy. Being run as a fundraising event, a $5 suggested donation per vehicle is appreciated. Fun for the whole family.

For more info: https://www.eventbrite.com/e/drive-thru-fall-oween-tickets-123763218117

Animal Control's Fall Festival

Place: Columbus Animal Control & Control Center
Date & Time: Oct. 31, 11am - 3pm

Dogs and cats everywhere! Lots of events for the whole family: dog/cat kissing booth, crafts, pumpkin carving, costume contest, animal adoptions and more!

For more info: https://www.muscogeemoms.com/event/fall-festival-4/

Decorated and Carved Pumpkin Contest

Place: F.D. Roosevelt State Park
Date & Time: Oct. 31, 6pm - 8:30pm

Bring your best carved pumpkin along with a candle/light to the park office for display. $2 per entry with prizes for both adults and kids.

For more info: https://www.facebook.com/events/796718724433614/

If you’d rather stay home with the kiddos instead of venturing out in public, there are still lots of fun ways to get into the Halloween spirit.
  • -Carve pumpkins for your front porch
  • -Let everyone create their own costumes using what they can find around the house
  • -Put up some spooky decorations and curl up to watch a Halloween movie.

No matter how you decide to enjoy the holiday, we wish you and yours a safe and fun filled Halloween!

Connect with us on Facebook and let us know how you're spending your Halloween. We'd love to hear from you.
Results:
© 2021 Columbus Water Works, All Rights Reserved.