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Thursday, April 08, 2021
2021 CWW Annual Report
Columbus Water Works (CWW) is proud to share our annual report for 2021 “More Than Water.” Our 2021 Annual Report highlights our commitment to providing our community with clean, safe drinking water during the COVID-19 pandemic. The report provides information on CWW’s Combined Sewer Treatment System 25th anniversary, COVID safety protocols for employees and transitioning to virtual programming. Below you will find a short preview of the information within our 2021 Annual Report. 

Combined Sewer Treatment System
The report begins with the celebration of CWW’s Combined Sewer Treatment System 25th anniversary. December 31, 2020 marked the 25th anniversary of Columbus’ investment of more than $100 million to construct a nationally recognized combined sewer treatment system. This system solved the issue of Combined Sewer Treatment Systems into our river and helped revitalize the downtown area. In 2020, the Columbus River Walk was awarded the People’s Choice Award from the American Association of State Highway and Transportation Officials. We are proud to be acknowledged for our treatment facilities in our community.

COVID Operational Changes
Next, we discussed the impact the COVID-19 pandemic had on our work environment. At Columbus Water Works, COVID-19 guidelines were put in place to protect our staff and our customers. CWW staff practiced social distancing procedures such as maintaining six feet apart while working, limiting the amount of staff in one vicinity and switching to virtual meetings. Every team member was properly temperature checked before entering the building, plexiglass barriers were installed and sanitation stations were placed throughout our offices. In addition, CWW staff were directed to remain at home under quarantine when feeling symptomatic. Our Laboratory Systems team continued to process an average of 8,100 water and wastewater analysis per month establishing properly regulated drinking water for our customers.

Going Virtual
Being a community partner is a responsibility we value. As with many other organizations, CWW had to learn a new approach to hosting community events and programming. In April 2020, we began holding our monthly Board meetings virtually and invited our customers to join us online. In addition, CWW held our annual United Way Campaign, as well as our first Town Hall meetings, virtually on YouTube. Going virtual challenged us to learn new skills that will allow us to become more efficient with our programming and partnerships in the future.

To view this year’s annual report click here.

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